October 05, 2006

On the Phone

Ring Ring

CSR: Hello, thank you for calling Fresh Direct. How may I help you this evening?

Flibby: Yes, my order was to be delivered between 8 and 10. It's now 10:30 and I'm wondering what's going on.

CSR: Oh! I'm very sorry for that. Let me try to call the driver. One moment please.

CSR presses MUTE on the phone and takes a sip of diet coke. She then completes another square on her Soduko puzzle.

CSR: Sir? I spoke with the driver and he is actually on the way right now. You should have your groceries in five to ten minutes.

Flibby: Great! Thanks!

CSR: No problem, sir. I'm very sorry for the inconvenience.

After waiting another 30 minutes, I just realized what happened.

Posted by Flibbertigibbet at October 5, 2006 10:10 PM | TrackBack