November 06, 2007
What It Means to Say "No."
Not long ago a surly commenter took issue with my recommendation that business people learn to honestly say 'no' to their customers. (It looks like I lost those comments in the migration, though.) It is part of standard customer and project management to understand this, but so few people master it and when I say "say 'no' " I don't mean literally 'no' but I do mean refusing to meet goals that you or your business simply cannot meet.
Software nerd has written about a real world situation he was in where a good project manager said no to a customer and the project ended in success.
That's what I'm talkin' 'bout!
Hat tip to Noodlefood!
Software nerd has written about a real world situation he was in where a good project manager said no to a customer and the project ended in success.
That's what I'm talkin' 'bout!
Hat tip to Noodlefood!
Posted by: Flibbertigibbet at
06:06 PM
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Category: Money, Money, Money!
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You totally should have imported the comments for that post. Now, when I direct people to it, they don't get the whole show.
Posted by: Brian J. at November 07, 2007 10:00 AM (CkCC9)
2
Yeah... I thought Pixy got all the comments, but I guess some of them got by him. Maybe I'll write him a note about it...
Posted by: Flibbertigibbet at November 08, 2007 08:55 PM (EDyeQ)
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